Find answers to frequently asked questions about tracking or delivery of a shipment sent using DHL eCommerce.
Track your DHL eCommerce UK delivery quickly and easily using our real time track and trace service. Our online tracking system is the fastest way to get up to date information on your parcel’s location within the DHL eCommerce UK network.
Track your DHL eCommerce shipments with accurate updates from dispatch to delivery. Enter your tracking number to view shipping progress, delivery estimates, and final-mile carrier details on Ship24.
Thanks to track and trace, you can see exactly where your package is going. And when it reaches its destination. All you need? The shipment number. Missed delivery? Is your tracking number longer than 10 digits? Then your shipment is handled by DHL eCommerce.
Track a shipment, view shipment history, shipment details, or contact DHL eCommerce customer service
If you do not have a tracking number, we advise you to contact your shipper. However, if you have other shipping reference numbers, they may work using shipment tracking systems of the specific business unit in charge of the shipment (for example: DHL Express or DHL Freight). Find your contact here.
Track your shipments and get real-time updates on their status with DHL's tracking portal.
International tracking of your DHL shipment: have your DHL tracking number at hand to track and trace.
Simply enter your consignment number below and you will be shown the current status - in real time or use our proactive WhatsApp tracking or DHL ProView for an advanced view of your shipments.
Express delivery and logistics services provider DHL recently announced it has rebranded the name of its DHL Global Mail group to DHL eCommerce as part of a move geared towards providing customers ...