QFD is a focused methodology for carefully listening to the voice of the customer and then effectively responding to those needs and expectations. First developed in Japan in the late 1960s as a form of cause-and-effect analysis, QFD was brought to the United States in the early 1980s.
Quality Function Deployment (QFD) and House of Quality (HOQ) are structured approaches for defining customer requirements and translating design specifications and product control characteristics into a planning matrix.
Modular function deployment uses QFD to establish customer requirements and to identify important design requirements with a special emphasis on modularity.
One approach that helps companies listen to and please their customers is called Quality Function Deployment, or QFD for short. QFD gives teams a powerful way to understand exactly what clients want and need when designing products or processes.
Quality Function Deployment (QFD) is a systematic approach used to translate customer needs, also known as the “whats,” into specific product or service features, known as the “hows.” QFD helps businesses integrate the voice of the customer (VOC) directly into the design and development processes.
QFD is an internationally recognized method for analyzing the voice of the customer and developing solutions for new product/service development, business process transformation, strategic development and more.
QFD Institute home - The official source for ISO 16355 modern QFD
Quality Function Deployment (QFD) is a process and set of tools used to effectively define customer requirements and convert them into detailed engineering specifications and plans to produce the products that fulfill those requirements.