The man who coined the term knowledge workers differentiated them from manual workers. Management guru Peter Drucker coined the term "knowledge worker." In his 1969 book, The Age of Discontinuity, Drucker differentiates knowledge workers from manual workers and insists that new industries will employ mostly knowledge workers.
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Forbes: AI Armageddon — The End Of Knowledge Work As We Know It
AI Armageddon — The End Of Knowledge Work As We Know It
I have been trying to find a word to describe someone who routinely abuses their workers, and perhaps even more than that, scorns them and sees them as inferior.
A Wikipedia article contains skilled, unskilled, semi-skilled, non-skilled and highly-skilled, as well as "Obama Immigration Order to Impact Millions, Includes Provisions for High-Skilled Workers".
2 is correct. The democracy is that of multiple workers, so workers is plural. Because of that, the apostrophe applies to the plural form and is therefore after the s. If the democracy was the "property" of a single worker, then it would be that worker's democracy.
In Canada we have: salespersons who sell you items (we used to have salesmen too), cashiers who just work at the cash register and don't assist you in choosing items, managers, and specialty workers such as butchers, bakers, etc. So there isn't a single word that would cover all persons working in a store. I suppose salesperson might be the most common position.