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Official Google Fiber Properties Help Center where you can find tips and tutorials on using Google Fiber Properties and other answers to frequently asked questions.
The waves of the 2.4 GHz band can travel a greater distance than those of the 5 GHz band. If your phone does not have the ability to switch Wi-Fi bands, try to move farther away from your router and points until your phone moves to the 2.4 GHz band. Then proceed with setting up your smart home devices. TJ, the Google Fiber team
Have you tried rebooting your router after applying the port forwarding rules? Generally they should apply within a few minutes of making the changes, but if it's not working I'd suggest trying a reboot just in case. If that still doesn't work please contact our support so we can take a closer look into this from our end! TJ, the Google Fiber team
Typically, customers will simply add a 5 to the end of the network name. However, if you have the Google WiFi devices we also offer, the frequencies cannot be split. If you have a different type of router, you would need to check the router guide for this option. Gregory, the Google Fiber team