Manage your Google Business reviews Use this tool to report review removals and check review status.
About reviews for service businesses When customers review your service business, they can rate specific aspects of their experience. These ratings are collected and displayed on your Business Profile. Learn more about how to read and reply to reviews. Eligibility
Before you can reply to reviews, you must verify your business. After your business is verified, you can reply to reviews on your Business Profile. Reviews are available only in certain countries or regions and for certain business categories. To better match how people search for businesses, availability of reviews may change over time. If you believe that a review violates Google’s content ...
If you find a review on your Business Profile that violates Google policies, you can report it for removal. This helps keep Maps and Search safe and reliable for everyone. Report inappropriate reviews
Tips to get more reviews Reviews can help your business stand out and give potential customers helpful info. They show next to your Business Profile in Maps and Search. Important: Reviews and other user contributions to Google Maps must reflect a genuine experience.
How scores are calculated The review score is the average of all ratings published on Google for that place or business. Important: After someone leaves a new review, it may take up to 2 weeks to get an updated review score. How we use reviews from other sites In some cases, Business Profiles may show customer reviews from other local review sites.
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