How to Return an Item Products purchased at a Costco location need to be returned at the returns counter at any Costco warehouse. Items ordered online can be returned at any Costco warehouse -or- you can initiate a return through Costco.com. Accepted payment methods differ online and in the warehouse.
Select Orders & Returns. Choose the Return or Replace Items button next to the appropriate order, and follow the prompts to complete your return or replacement request. Receive your return label within the hour* or schedule a pickup (where eligible). For large items, you will be sent an email with additional instructions.
With few exceptions, Costco has a 100% satisfaction guarantee. Simply bring the product to any Costco warehouse and our Member Services Team will be happy to assist you*. It helps if you have the receipt or original product packaging, but it may not be necessary to process your return. Please keep in mind that, in order to continue delivering the low prices you expect from Costco, some items ...
Can I split payment between my FSA and a different card? Does Costco.com accept vision insurance? What do I do if I’m experiencing issues with my prescription or require an adjustment/repair? What is the return policy on prescription eyeglasses? Does Costco.com offer expedited delivery for prescription eyeglasses? What is included in the package?
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