Webyou can open a ticket by clicking contact us on this page: Webif this keeps happening though, please can you open a ticket with us here: Webneed help with your ubisoft games? Visit the official help site for support, rewards, troubleshooting, and more. For technical support on ubisoft games, visit the ubisoft technical support website.

Understanding the Context

Corporate information for information on how to contact ubisoft. I tried starting the game today and there was a 30gb update available. i installed that and lunched the game. all my save files are back and working!!

Key Insights

Webi once needed some help with a technical thing, i was getting nowhere with their dedicated support system so i went to the support channel in the ubisoft discord. โ›งperduraboโ›ง sep 24, 2023 @ 3:25am. Open your ubisoft connect. Click your name and choose. Webi submitted a support request in december because i wasn't getting any of the free login rewards (caches, santa suit, etc).

Final Thoughts

The ticket sat completely ignored until 4 days ago.